Baggage and seats
What to do if my luggage got lost?
When hold luggage is lost, delayed or damaged, the airline is liable for your losses. If you are still at the airport, you should report it to the airline or their representative and fill out a damage claim form. You will normally find a baggage ...
Will my baggage be sent to my final destination?
If you have booked two or more connecting flights within the same booking and they are operated by the same airline (or the airlines are part of the same alliance such as SkyTeam, Star Alliance or OneWorld), your baggage will be sent to your final ...
How do I see what seats and bags I have on my booking
Any seats and bags that you have booked will be displayed on your e-ticket. You can also look up your booking on the airline's website for further clarification.
How much baggage can I check-in?
The amount of baggage that you can check will differ from airline to airline. Some airlines offer free baggage allowances, whereas others do not. Free baggage allowances vary with each airline and differ between fare/class. For example, if you travel ...
Can I choose to purchase a seat after my initial booking?
Yes, although you can purchase a seat at the time of booking, if you decide not to and later change your mind, you can add on a reserved seat to your booking. This can be done via the Account section. If you are looking to add on a seat to your ...
How can I sit together with the rest of my group?
Sitting with the rest of your group can really help to improve your flight experience. Reserving seats ahead of time is the best way to ensure that you and your friends or family are sat together. If pre-booking a seat for each member of your party ...
Can I book two airline seats for myself?
Sometimes you may need to purchase an extra seat if you are transporting a piece of baggage that cannot be checked into the hold or if your physical build prevents you from sitting comfortably in a standard sized seat. In this case, a passenger ...
Can an airline sit a child away from a parent?
According to Civil Aviation Authority, airlines should "aim" to seat parents and guardians next to the children in their care. If this isn't possible, they should be a maximum of one row apart. Unfortunately, however, there are no guarantees. Each ...
Is it worth pre-booking my airline seat?
A lot of people wonder if it's worth pre-booking an airline seat, but the truth is that reserving the seat you want ahead of time can really enhance your inflight experience. For those who need extra legroom, reserving exit row seats can give you ...
Seat selection
Travelgo will ask for your seat preference with every booking you make via our website and confirm the seat if it is free to book. On certain airlines, you can reserve your exact seat at an additional cost. To find out how to book your exact seat, ...
Adding baggage to your flight
For certain airlines you can add baggage through the booking process or alternatively, you can contact us via telephone or email. For help adding baggage at booking, visit our how to book baggage page. In some cases, baggage can only be added ...