What are guest reviews and who can write one?
Guest reviews are subjective opinions of guests’ experience of staying at a property.
On Travelgo.ie, only guests who have booked through us and/or stayed at the property can leave a review.
We send review invitations to guests about 48 hours after check-out, and they have three months to complete their review. Our reviews are 100% genuine because you get to confirm that the guest has stayed at the property. We also check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Naturally, reviews are based on guests’ subjective opinions. To remain unbiased, we only remove reviews if they are deemed irrelevant or against our policies, which require reviews to be genuine, unique, appropriate for a global audience, travel-related and respectful of the privacy of others.
To respect our customers’ privacy, we give them the option to leave an anonymous review. If a guest chooses to leave an anonymous review, it is Travelgo’s responsibility to protect their privacy, so we’re not able to share any details about such guests.