09.12.2023

This is the privacy notice of TRAVELGO. In this document, "we", "our", or "us" refer to [trading or business or organisation or company name].

Web: https://www.travelgo.ie

This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including [job opportunities and] our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us [at email address or webpage]. However, if you do so, you may not be able to use our website or our services further.

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

We do not specifically use this information except to allow it to be displayed or shared.

We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at [info@travelgo.ie or www.travelgo.ie].

Information you provide.

The collection of the e-mail address serves to deliver the newsletter. Legal basis for sending the newsletter is your consent acc. The registration for the newsletter will be logged. Legal basis for logging the application is our legitimate interest in proving that the shipment was made with your consent. You can unsubscribe from our newsletter at any time. The link can be found at the end of each newsletter. As soon as you have unsubscribed from the newsletter, you will no longer receive any further offers from us. Also, your personal data will no longer be used and deleted immediately.

As far as you have your consent, Art. 6 (1) lit. a., Art. 7 GDPR on our website Google Analytics, a web analysis service of Google LLC.

Google Analytics uses "cookies" - text files that are stored on your device and allow an analysis of the use of the website. The information collected by the cookies is usually sent to a Google server in the US and stored there. We have activated IP anonymization. Your IP address will be shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases, the IP address is initially transferred unabridged to the United States to a Google server and shortened there.

The information collected by Google on our behalf, as part of the Order Data Agreement, is used to evaluate the use of the Website by individual users, such as: For example, to generate activity reports on the website to improve our website. This also makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyze the activities of a user across devices.

The personal data of users will be deleted or anonymized after 14 months. You may revoke your consent at any time with future effect by preventing the storage of cookies by setting your browser software accordingly. However, we point out that in this case you may not be able to use all the features of this website in full. Alternatively, you also have the option to refuse the use of Google Analytics in our tool on the website by simply rejecting the service in the tool.

Furthermore, you can prevent by a browser plugin (https://tools.google.com/dlpage/gaoptout?hl=de), that the information collected by cookies (including your IP address) is sent to Google Inc. and used by Google Inc.

Messaging Services

By sending a start message to Travelgo (hereinafter referred to as – Sender) I agree with respect to Art. 6 Abs.1 lit. a GDPR that Sender has my permission to use my personal data (e.g. first and last name, phone number, messenger ID, profile image, messages) for direct communication and the required data processing, based on the respective messenger. To use this service, an existing messenger account with the respective provider is required.

Legal basis for sending the WhatsApp newsletter is your consent in accordance with. Art. 6 (1) lit. a GDPR. Your consent to this data processing is always revocable by entering "STOP" in the respective messenger. The registration for the WhatsApp newsletter is logged. Legal basis for logging the application is our legitimate interest in proving that the shipment was made with your consent.

The processing of personal data serves to process the contact as well as to prevent misuse of the contact form and to ensure the security of our information technology systems. Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 (1) lit. a GDPR.

Whatsapp: WhatsApp, Inc., 1601 Willow Road, Menlo Park, California 94025, USA with its privacy policy described at https://www.whatsapp.com/legal/#privacy-policy

The collection of the e-mail address serves to deliver the newsletter. Legal basis for sending the newsletter is your consent acc. The registration for the newsletter will be logged. Legal basis for logging the application is our legitimate interest in proving that the shipment was made with your consent. You can unsubscribe from our newsletter at any time. The link can be found at the end of each newsletter. As soon as you have unsubscribed from the newsletter, you will no longer receive any further offers from us. Also, your personal data will no longer be used and deleted immediately.

Legal basis for sending the WhatsApp newsletter is your consent in accordance with. Art. 6 (1) lit. a GDPR. Your consent to this data processing is always revocable by entering "STOP" in the respective messenger. The registration for the WhatsApp newsletter is logged. Legal basis for logging the application is our legitimate interest in proving that the shipment was made with your consent.

The processing of personal data serves to process the contact as well as to prevent misuse of the contact form and to ensure the security of our information technology systems. Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 (1) lit. a GDPR.

We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.

If you complain about any of the content on our website, we shall investigate your complaint.

If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

Information which you give us to execute the payment. We provide an identity verification service that automates comparing an identity document with your image (e.g., selfie). Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

If you send us information in connection with a job application, we may keep it for up to [three years] in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for [six years] before destroying or deleting it.

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our [business / organisation]. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

[We provide more information about the cookies we use in our cookie policy].

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

No such information is personally identifiable to you.

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.

We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

Our websites are hosted in Ireland.

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly data obtained within Ireland or any other country could be processed outside the European Union.

For example, some of the software our website uses may have been developed in the United States of America or in Australia.

We use the following safeguards with respect to data transferred outside the European Union:

If you wish us to remove personally identifiable information from our website, you may contact us at [email address].

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.